Privacy Policy

1. Who we are

This policy explains how the Al Shula Group website handles personal data. The services published on this website are operated by Al Shula Office (مكتب الشعلة) for advertising and Al Shula Fast Delivery Office (مكتب الشعلة السريعة للتوصيل). Address: Street 40, Babylon, Iraq. Email: connect@alshulaads.com.

2. Data we collect

When you use website forms, we may collect your name, phone number, optional email address, city, company or store name, selected branch or service, request/message details, and attachments you choose to upload. The system may also retain limited technical and security data to protect the website and prevent abuse.

3. How we use data

We use data to respond to inquiries and requests, process campaigns, consultations, partnerships, careers, complaints, suggestions and merchant onboarding requests, manage customer communication, protect the website, and maintain operational records.

4. Consent

By submitting a form, you consent to the processing of your data for handling that request. Optional information is not required unless it is relevant to the request.

5. Data protection

The website uses access controls and technical safeguards. Sensitive personal fields submitted through forms are stored encrypted within the system. We do not sell personal data to advertisers or other third parties.

6. Sharing

We may share the minimum necessary data with technical service providers used for hosting, email or website operation, or with competent authorities where legally required. External links such as Google Play, App Store, Facebook, Instagram and TikTok are governed by those providers' policies after you leave our website.

7. Retention

Website form submissions currently have a retention period of up to one year from receipt. After expiry, the system removes attachments and anonymizes or deletes personal data under the configured retention process, unless a legitimate legal requirement requires different handling.

8. Cookies and analytics

The website uses essential cookies for operation, security and sessions. Non-essential analytics or measurement tools run only when enabled and after the required user consent.

9. Your requests

You may request correction, information about your data, or deletion where operationally and legally possible by emailing connect@alshulaads.com or contacting the office numbers published on the website.

10. Contact

Al Shula Office: 07818009948. Al Shula Fast Delivery Office: 07877825257. Address: Street 40, Babylon, Iraq. Email: connect@alshulaads.com.

Last updated: September 22, 2026.